Delete your account

If you still have the app

This is instant and does not wait on anyone:

  1. Open Faith in the Journey
  2. More → Account Settings → Account & Sync
  3. Delete account & all data

If you have already uninstalled

Email us from the address you signed up with, and we will delete the account and everything in it within 30 days — usually the same week. We will reply to confirm when it is done.

Request deletion by email

What gets deleted

Your account and email addressDeleted
Highlights, bookmarks, notesDeleted
Prayer journal, sermon notes, study answersDeleted
Memory cards and reading plan progressDeleted
Appearance settingsDeleted

Nothing is retained afterwards. There is no backup copy kept for analytics, advertising or any other purpose, because none of those exist in this app.

One thing worth knowing

Your prayer journal, notes, sermon notes and study guide answers are encrypted on your phone before they are ever sent anywhere, with a key that never leaves your device. We could not read them while the account existed, and deleting it removes the ciphertext we were holding.

Anything stored only on your phone is removed when you uninstall the app. Deleting the account covers what was synced.